Orders are packed and shipped Monday - Friday. It can take between 24-48 hours for your payment to process in our system. Most orders are shipped within 24 to 48 hours from the order date. Orders placed on weekends and select holidays are processed on the next business day. Please allow 24 to 48 hours for your order status to change.

You will receive two confirmation e-mails after your order is placed.

• You will receive an e-mail notification confirming that your order has been successfully received.
  
  
• Second e-mail notification is to confirm that your order has been processed and shipped from our distribution center. This e-mail will include tracking information for your package.

 *If you did not receive any confirmation emails, please check your email spam filter. Select BM25.com as a trusted website domain in your spam filter.

You can also check the status of your order by logging in to "My Account”.